Privacy Policy

Here at Boots UK Ltd we are dedicated to protecting your data and ensure we comply with GDPR. We maintain the technical, security and organisational measures to protect personal data against unlawful use, accidental loss, damage or disclosure.

How do we collect your information?

When registering to use our website you are agreeing to disclose your personal information to us. Upon registration you will be asked to provide information such as your name, address and email address. This information allows us to process and fulfil your order as well as notifying you on your order status. We will not use your details for marketing activity unless you consent to receiving emails from us. You can unsubscribe from these emails at any time by clicking ‘unsubscribe’ at the end of our newsletters.

How do we use your information?

www.bootspersonalisedgifts.com will not sell or disclose any personal data to any third party unless required to do so by law. If you consent to receiving newsletters from us during the registration process, we will use your information to send you occasional emails, keeping you informed of new products and seasonal offers. You can unsubscribe at any time. www.bootspersonalisedgifts.com use a sub-processor for IT support who are also GDPR compliant.

Retention of Data

Boots Personalised Gifts will not retain order data longer than is necessary to fulfil the purposes for which it was collected. Data obtained for order processing will be kept for 120 days for order query, refund and replacement purposes. From there, this data will be archived for VAT purposes.

Securing your personal information

www.bootspersonalisedgifts.com uses Secure Socket Layers (SSL), the most advanced security system available. All of the personal information you enter, including your name, address, is encrypted by secure server software before it is safely transmitted across the internet. All data is held on servers which are located in Manchester (UK). The EEA comprise of Austria, Belgium, Bulgaria, Croatia, Republic of Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden and the UK. Personal data can be transferred, processed and stored within these countries safely and securely as they offer an adequate level of protection to personal data in comparison to the UK.

There are number of additional countries that can also offer an adequate level of protection. These are Andorra, Argentina, Canada, Faroe Islands, Guernsey, Israel, Isle of Man, Jersey, New Zealand, Switzerland, Uruguay and the US.

For the purposes of providing this service, currently your data is stored within the UK. If your information is to be sent outside Europe, we will make sure that it will be subject to standards of protection and security that are as high as those Boots uses here in the UK.

We take your data very seriously therefore we will always conduct a full review of all of our supplier’s processes and procedures including storage solutions for our data. In order to ensure adequacy when sending your data outside of the EEA we put in place contracts based on the Standard EU Model Contract Clauses which are designed by the European Commission to guarantee adequacy for any data transfer and processing of this nature.

Securing your password

When you register with www.bootspersonalisedgifts.com, you do so as an individual. You must not share your username and password with anyone else. We know that you may use the same password for other internet accounts, and that it is highly sensitive. Rest assured, your password will remain encrypted and we do not have access to it please click ‘forgot your password’ and follow the on screen instructions to reset your password. You will then be able to access your account and create a new password.

Credit Card Transactions

Your card details are not recorded or stored in our database. They are encrypted and transferred securely to our payment service provider for immediate authorisation. Once we have received authorisation from the payment service provider we will confirm your order.

GDPR and Your Rights

We assume that all users of Boots Personalised Gifts website have carefully read this document and agree to its contents. We reserve the right to change our privacy policy at any time. You have the right to access the personal data that we hold on you, to rectify your personal data or request that Boots delete your data. If you wish to obtain a copy of the information we hold about you or send a request for delete or rectification please send a written request to Boots Central Customer Care Team, PO Box 5300, Nottingham, NG90 1AA.

Cookies

Cookies are used to provide you as ‘the customer’ with the best possible experience whilst visiting our site. These cookies are small information files that are stored on your personal computer. To find out more about the types of cookies this website uses and what they mean please click here.

By using this website you are accepting the use of cookies. You can restrict or block cookies via your browser however we cannot guarantee your experience and the performance of this site. For more information on amending your cookie settings please visit www.allaboutcookies.org

Cookie Policy

Cookies are small text files stored on your device when you access most websites on the internet. www.bootspersonalisedgifts.com uses cookies in order to make the website easier to use, to support the provision of information and functionality to you, as well as to provide us with information about how www.bootspersonalisedgifts.com is used so that we can make sure it is as up to date, relevant and error free as we can. Further information about the types of cookies that are used on www.bootspersonalisedgifts.com is set out in the box below.

Using www.bootspersonalisedgifts.com means you agree to our use of cookies. You can choose to restrict or block cookies set on www.bootspersonalisedgifts.com through your browser settings at any time. For more information about how to do this, and about cookies in general, you can visit www.allaboutcookies.org. Please note that certain cookies may be set as soon as you visit this website, but you can remove them using your browser settings.

However, please be aware that restricting or blocking cookies set on www.bootspersonalisedgifts.com may impact the functionality or performance of the www.bootspersonalisedgifts.com website, or prevent you from using certain services provided through www.bootspersonalisedgifts.com. It will also affect our ability to update www.bootspersonalisedgifts.com to cater for user preferences and improve performance.

The following categories of cookie are currently set on www.bootspersonalisedgifts.com:

Cookie CategoryCookie NameCookie Description
Google _utma A Google Analytics cookie, which keeps track of the number of times, a visitor has been to the site, when their first visit was, and when their last visit occurred.
_utmb A Google Analytics cookie, which creates a timestamp of the exact moment when a visitor enters a site.
_utmc A Google Analytics cookie, which creates a timestamp of the exact moment when a visitor leaves the site.
_utmv Used for reporting in Google Analytics classifying the visitor.
_utmz A Google Analytics cookie which tracks where the visitor came from, what search engine was used, what link was clicked on, what keywords used, and where in the world the site was accessed from.
PREF, NID This cookie is set by Google Maps when you load a map of our location
Magento CART The association with your shopping cart.
CATEGORY_INFO Stores the category info on the page, that allows to display pages more quickly.
COMPARE The items that you have in the Compare Products list.
CURRENCY Your preferred currency
CUSTOMER An encrypted version of your customer id with the store.
CUSTOMER_AUTH An indicator if you are currently logged into the store.
CUSTOMER_INFO An encrypted version of the customer group you belong to.
CUSTOMER_SEGMENT_IDS Stores the Customer Segment ID
EXTERNAL_NO_CACHE A flag, which indicates whether caching is disabled or not.
FRONTEND You sesssion ID on the server.
GUEST-VIEW Allows guests to edit their orders.
LAST_CATEGORY The last category you visited.
LAST_PRODUCT The most recent product you have viewed.
NEWMESSAGE Indicates whether a new message has been received.
NO_CACHE Indicates whether it is allowed to use cache.
PERSISTENT_SHOPPING_CART A link to information about your cart and viewing history if you have asked the site.
POLL The ID of any polls you have recently voted in.
POLLN Information on what polls you have voted on.
RECENTLYCOMPARED The items that you have recently compared.
STF Information on products you have emailed to friends.
STORE The store view or language you have selected.
USER_ALLOWED_SAVE_COOKIE Indicates whether a customer allowed to use cookies.
VIEWED_PRODUCT_IDS The products that you have recently viewed.
WISHLIST An encrypted list of products added to your Wishlist.
WISHLIST_CNT The number of items in your Wishlist.
*See T's & C's for details